Driven by a love for technology, innovation, and multimedia creation, I thrive in environments where I can combine my technical expertise with my passion for 3D modeling and programming. Whether optimizing cloud resources or resolving complex technical issues, I approach every challenge with determination and a user-focused mindset.
I am a dedicated IT Support Technician with comprehensive experience in both Level 1 and Level 2 support roles. My passion lies in providing exceptional technical assistance and ensuring seamless IT operations for end-users. I possess strong expertise in troubleshooting hardware and software issues, managing network configurations, and resolving a wide range of technical problems efficiently.
My career journey has taken me from providing Level 1 and 2 IT support to users at GBN News to managing logistics and technical design for Lesa.typiques and FNAC Cornavin. At CERN, I honed my ability to collaborate effectively in diverse teams while maintaining the highest standards of quality and organization. My academic background, including certifications in Microsoft technologies and programming skills in JavaScript, complements my professional experience, enabling me to deliver innovative solutions in hybrid and multi-cloud environments.
Personal portfolio showcasing my expertise in IT, 3D design, and technical support. Explore certifications, skills, and projects highlighting innovation, problem-solving, and professional growth Project Link
This script transforms form data received via email in .xfdf format and converts it into a structured and ordered .csv file. It is useful for processing digitally completed forms, exporting data into a manageable format, and automating the handling of large volumes of information. Project Link